Terms of Use
Terms of Use

The Fine Print.

By using this website, you agree to the terms below. Last updated August 2026.

Seller Information

Who You’re Buying From

As required under Malaysian e-commerce regulations, here’s exactly who operates this site.

Business name: B Provider Services Sdn Bhd
Registration number: 1118013-H
Contact: Available via WhatsApp and the Contact page on this site
What we sell: Skincare products and related consultation services
Pricing: As displayed on each product page, in Malaysian Ringgit (RM)
Payment: Secure checkout via BetterPay
Estimated delivery: 3 to 14 working days, see our Shipping & Delivery page for details

Full Terms

Everything Else

This website is owned and operated by B Provider Services Sdn Bhd (1118013-H) (the “Company”). Please read these Terms of Use carefully. By accessing or continuing to use this website, you agree to be bound by them.

The Company reserves the right to change, suspend, or discontinue any part of these Terms at any time, effective upon posting an updated version on this site. If you don’t agree to these Terms, please discontinue using this website.

This website and its original content, features, and functionality are the exclusive property of the Company and its licensors, including but not limited to the site’s design, text, graphics, photos, videos, and interactive features, protected under applicable copyright, trademark, and other intellectual property laws.

Nothing in these Terms grants you a license or right to use, reproduce, distribute, or modify any of the Company’s intellectual property without express written consent. If you believe your own intellectual property rights are being infringed by content on this site, please contact us.

By using this website, you confirm that you’re at least 18 years old, or accessing the site under the supervision of a parent or legal guardian, and that you have the legal capacity to agree to these Terms.

You agree to use this website only for lawful purposes, to provide accurate information, and not to interfere with, damage, or misuse the site or its systems. The Company may remove or deny access if these Terms are violated.

You’re responsible for keeping your account and password confidential. Please notify us immediately if you suspect unauthorized use of your account.

This website provides an online platform for the sale of skincare products and related consultation services. Product photos, descriptions, and specifications are provided for reference purposes; while we make every effort to keep them accurate, the site may occasionally contain typographical or technical errors, and the Company doesn’t warrant that all materials are complete or fully current.

This site may contain links to other websites or apps. We’re not responsible for the content or practices of those third-party sites, and your use of them is at your own risk.

Prices shown at checkout are the prices that apply to your order. While we aim for accuracy, pricing or typographical errors may occasionally occur; if an item is mispriced, we reserve the right to cancel the affected order and notify you.

Payment is processed securely through BetterPay. You acknowledge that online transactions are subject to your bank’s own validation checks, and that additional charges may apply if you’re using a non-Malaysian issued card, due to foreign exchange handling by your bank.

We try to describe our products, including colours and specifications, as accurately as possible. However, actual product appearance may vary slightly depending on your device’s screen. Product availability isn’t guaranteed simply because an item appears on the site at a given time.

Cancellations, returns, and refunds are governed by our Return Policy, which forms part of these Terms of Use.

By using this website, you consent to the Company collecting, using, and storing your personal data in accordance with the Personal Data Protection Act 2010, for purposes including order fulfilment, customer support, and communicating with you about your order.

We don’t sell your personal data to third parties. You may request access to or correction of your personal data at any time by contacting us.

The Company isn’t liable for losses arising from system failures, interruptions, or errors affecting this website, including issues caused by factors beyond our reasonable control, such as internet outages, power failures, or force majeure events.

To the extent permitted by law, the Company isn’t liable for any indirect or consequential loss arising from your use of this website. Nothing in this clause limits any liability that cannot be excluded under Malaysian law, including your rights under the Consumer Protection Act 1999.

You may stop using this website and close your account at any time. The Company may also suspend or terminate access where these Terms are breached, or where necessary to protect the site or other users, though we’ll take reasonable steps to ensure any such action is proportionate.

These Terms are governed by the laws of Malaysia. By using this website, you agree to submit to the exclusive jurisdiction of the Malaysian courts, regardless of where you’re accessing the site from.

Questions about these terms?

Message us and we’re happy to clarify anything.

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